Staging and Kitting

Staging Systems integrators know how time consuming and costly it can be to build custom systems for their clients. From managing OEM parts and units, to software loading, to configuration and testing, to delivering ready-to-go systems at a client’s doorstep – the entire process can take valuable resources away from core revenue-generating efforts. Staging and Configuration Services Designed as an alternative solution for integrators who purchase multiple vendor components and assemble them into custom systems, Staging and Configuration Services are ideal for new technology deployments of laptops, desktops, servers, and POS systems.

At ESS, staging begins with receiving the hardware from the originating OEM's and resellers. As each piece of equipment arrives, asset tags are attached to facilitate tracking. ESS then enters all pertinent information into our internal enterprise management software, e-automate, to track all components while on our premises and until the equipment is installed at the customers' site. Once an installation date for an individual site or sites has been set, the staging staff will gather the components listed in the work order, use the documented procedures that has been provided by the customer, un-box and assemble the components in the same physical configuration that will be installed at the site. The equipment is loaded as per the configuration specified in the work order including hardware setup, loading applicable software and configuration programming and any peripheral devices.

Checks and balances are built into each phase of the staging process.  If an issue is discovered, it is immediately analyzed to determine the scope of the issue.  A resolution of the issue will be determined, tested, and implemented prior to additional work being done.  Any issues and related discoveries invoke our quality management control processes that are designed to correct the issue and eliminate the problem.